Our typists use the industry standard typing software and also use file converter software for those file types that aren’t ordinarily compatible.
This means we can open most file types, the most common ones being .dss, .ds2 (the olympus dictation machine software file type), .mp3, .wma, .wav, .m4a (the iphone voice recorder app file format). We can transcribe most things, so please just try!

We find the best ones are the ones that produce the smallest file size, generally .dss – on your dictaphone its generally best to select the lowest file quality size so they are small enough to email. If there are problems we use Dropbox to transfer files which is free and easy so we can help you with this is required.